Shipping policy

Shipping Rates and Policies

Marjane Botanicals ships to Continental U.S., Alaska, Hawaii, U.S. Territories, PO Boxes and APO/FPO addresses. We also ship internationally. Please be aware that orders could arrive in multiple packages.
FREE Shipping Promotions
Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard service only.
FREE or discounted shipping is available in the Continental U.S. only, and excludes Alaska, Hawaii, U.S. Territories, PO Boxes, APO/FPO addresses and oversized packages.

Shipping Method: Standard
Costs: Varies depending upon weight and destination as provided by USPS
Delivery Times: Estimated within 3-7 days

*All shipping charges include handling, order processing, item selection, packaging and transportation of items.
**Total delivery time includes processing and carrier transit time.
Standard

Our Standard Shipping combines the capabilities of USPS, delivering packages to you more efficiently. On occasion and when beneficial to the client we may choose to use UPS or FEDEX when USPS shipping is not available.

USPS Priority Mail (estimated 2-3 business days)
USPS Priority Mail Express (estimated 1-2 business days)
These shipping method is available for shipments to Continental U.S., Alaska and Hawaii addresses only.

Zakia's Morocco Processing Time
Orders are typically processed for shipment in 1 to 2 business days.

Shipping Restrictions

Not all Shipping Methods are available for all shipping addresses. Refer to the Shipping details above for available Shipping Methods for your address.

All orders containing Hazardous Materials have restrictions. See below for details.
Hazardous Materials

Certain items in your order may be considered Hazardous Materials (HAZMAT). Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals).

The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Therefore, these items cannot be shipped to all addresses.

All orders containing Hazardous Materials must be shipped via Standard and cannot be shipped via Expedited or Premium. All orders containing Hazardous Materials can only be shipped to addresses within the Continental U.S. and cannot be shipped to Alaska, Hawaii, U.S. Territories, PO Boxes or APO/ FPO addresses.
International

Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard service only. FREE or discounted shipping is available in the Continental U.S. only, and excludes Alaska, Hawaii, U.S. Territories, PO Boxes, APO/FPO addresses and oversized packages.

Product Availability

Marjane Botanicals makes every effort to ensure that all of the merchandise we feature is in stock.

In the event that an item becomes out of stock after your order is submitted, we will ship the rest of the items in your order and send you an email indicating that one of your selected items is out of stock. You will not be charged for the out of stock item. We will not ship the item when it is back in stock, as we do not have a backorder system.

Billing and Payment Information
Payment Method
Visa credit card Yes
Master Card credit card Yes
Discover credit card Yes
American Express credit card Yes
PayPal Yes
For Successfully Submitted Orders

Orders placed with credit/ debit Card
Your financial institution will place a temporary hold on the funds for your order as it processes. This is not a charge and the hold will be released once your order has shipped.
You may receive more than one shipment notice as items in your order ship,but you will not be charged until we send you the final shipment notice.Once you receive the final shipment notice, your card will be charged and the temporary hold will be released.
We only charge you for items that have shipped. Any item(s) that are cancelled and/or can no longer be shipped will not be charged and your final shipment notice will contain an adjusted price.
Orders placed with Marjane Botanicals Gift Cards
Once you submit your order, the funds will immediately be deducted from your Marjane Botanicals Gift Card.
Hold onto your Marjane Botanicals Gift Card until you receive your entire order. If we can't fulfill the portion of your order that was paid for with your Gift Card, we'll return the money to it when you get your final shipment email.

Tax

Applicable sales tax will be applied to your Marjane Botanicals order in accordance with state and local laws, and an estimated tax amount will be reflected in the order summary before checkout. The tax rate is determined by several factors including, and not limited to, the items purchased, the ship-to destination and the ship-from location. Please note that your order's ship-from location can change between the time your order is placed and when it ships, which may result in a sales tax charge that differs from the original estimate. Gift wrap and delivery charges may also be subject to tax in some states.

Customer Satisfaction Policy

We greatly value you as a customer.

Our goal is to provide you with an enjoyable, informative, and convenient shopping experience for cosmetic and beauty products.

If for any reason you are unsatisfied with your experience on marjanebotanicals.com, please contact us. If for any reason you are unsatisfied with a product you have purchased on marjanebotanicals.com you can return it to our fulfillment center or any of our stores (according to the RETURN INSTRUCTIONS provided).

Thank you for shopping with Marjane Botanicals.

Gift Wrap / Gift Box

Sending a gift?

Depending on the time of year, we offer gift wrapping or gift boxes plus personalized gift note services. We offer gift wrapping from January through October and we offer gift boxes from November through December. Choose a gift option in the Shopping Basket and we will wrap or box your purchase and we will include an optional personalized message with your order.

PLEASE NOTE: Individual items within an order cannot be wrapped or boxed separately. Oversized/overweight items are not eligible for gift services.